Satisfaction Guarantee

We look forward to your current and future business. That's why we offer a satisfaction guarantee. We want you to have the sweetest memorable experience with our products and services. So if you're not happy, neither are we. And we want to make it right. 

• If ever you receive our product and its not at the high quality standard that we pride ourselves on, we will refund your purchase within 7 days of purchase. 
• If you receive the wrong product by mistake, we will immediately get you the correct product at no further cost to you. 

We're always improving our methods and  best practices so we ask that all returns and refunds be requested within the first 7 days of receiving your product or service. We also request as much detail as possible in the reason for the return so we can work on being better. 

As always we're here to give you the most memorable tea experience possible. So if ever you have questions or concerns don't hesitate to contact us.